The Best Training Resource for Interiorscapers, Professional Interior Plant Care Technicians, & Horticulturists
15 10, 2021

20 Characteristics of Good Managers 

By |2021-06-12T09:13:43-07:00October 15th, 2021|Categories: Budget & Revenue, Customer Service, Plant Knowledge, Plant Technician Skills|0 Comments

Great managers inspire their plant technicians Managing interior plant technicians can be very stressful. It takes a lot of effort to make sure your technicians are knowledgeable about their work and servicing the accounts with ease. Good leadership is essential, but what are the characteristics of a good manager? Here are 20 characteristics of [...]

24 09, 2021

Ready, Set…Goals!

By |2021-06-12T08:30:55-07:00September 24th, 2021|Categories: Customer Service, Plant Technician Skills|0 Comments

What are your goals? Ready, Set...Goals! Goals, promises and objectives are all words that can make some people start to squirm. What is it about these words that can prompt all kinds woes? Goal setting doesn’t need to be a long drawn-out, soul-searching process. It's as simple as writing down on a piece of paper [...]

10 09, 2021

Customer Care Matters

By |2021-06-12T10:42:25-07:00September 10th, 2021|Categories: Customer Service, Plant Knowledge, Plant Technician Skills|0 Comments

Customer Care Matters Nurture your clients like you would your plants You may think that taking care of the plants in your accounts is of the utmost importance, but it's just as important to care for your customers. Clients will have questions, concerns and requests. Take the extra time to talk to them and [...]

3 09, 2021

Time is Money & Energy

By |2021-06-12T08:28:15-07:00September 3rd, 2021|Categories: Budget & Revenue, Customer Service, Plant Technician Skills|0 Comments

It's valuable to save time and energy When you’re in the janitor’s closet and you’ve just finished hooking up the water machine to the sink so it can fill, what do you do for the next three to five minutes? Do you stare at the sink remembering your weekend? Maybe just stand there holding [...]

16 07, 2021

25 Time-Saving Tips for Interior Plant Technicians

By |2021-06-12T08:26:29-07:00July 16th, 2021|Categories: Budget & Revenue, Customer Service, Plant Knowledge, Plant Technician Skills, Sample Articles|Tags: |0 Comments

Time-saving tips are invaluable Does it feel like there is never enough time to get everything done? We can help! Here are 25 time-saving tips gathered from interior plant technicians all over the world. Incorporate these tips into your daily routine and save some precious time! Plan your visits to job sites in an [...]

25 06, 2021

Dos and Don’ts of Residential Interiorscaping

By |2021-06-12T08:25:32-07:00June 25th, 2021|Categories: Customer Service, Plant Knowledge, Plant Technician Skills|0 Comments

Be extra careful when working in residences Chihuly glass, Villeroy and Boch serving dish, Waterford Crystal punch bowl, Chivas Regal and a Peter Max painting. Question: What do these five items have in common? Answer: They are all things you should never touch when servicing plants in a residential account. Palatial plants Palatial plants [...]

27 04, 2021

Coping With a Crisis

By |2021-06-12T09:36:22-07:00April 27th, 2021|Categories: Customer Service, Plant Knowledge, Plant Technician Skills|0 Comments

Are you prepared to handle unexpected situations? Your reaction to a crisis can either save an account or damage the good relationship your company has with the client. To give you practice responding to different crises, envision the following situations and measure your reaction against the described response. Talk with your supervisor about your company's policy [...]

12 03, 2021

Customer Service Tips from the Experts

By |2021-06-12T08:45:29-07:00March 12th, 2021|Categories: Budget & Revenue, Customer Service, Plant Knowledge, Plant Technician Skills|0 Comments

Keep Bamboo palms looking their best More customers are being added everyday to your service department and to keep both your old and new customers happy, you must continue to focus on the quality of your service. Quality means accepting nothing less than the best performance from yourself and from others in your company. [...]

12 02, 2021

Plant Spotlight: Anthurium, The Valentine’s Day Flower

By |2021-06-12T08:07:23-07:00February 12th, 2021|Categories: Customer Service, Plant Knowledge, Seasonal & Holidays|0 Comments

Anthuriums are wonderful seasonal plants February is a great month to let your customer know how much you appreciate them! Send them hearts and flowers with one beautiful Anthurium. Today, there are many gorgeous varieties available for interiorscape use. From tiny 4” sizes to three-foot-tall sizes. They are wonderful additions to your collection of [...]

5 02, 2021

The Importance of Plant Inventories

By |2021-06-12T08:20:22-07:00February 5th, 2021|Categories: Budget & Revenue, Customer Service, Plant Knowledge, Plant Technician Skills|0 Comments

Plant inventories will keep you organized Written plant inventories provide important information for the many people involved in the servicing and monitoring of interiorscape accounts. They tell us the total number of plants to service and their locations, what sizes of plants and containers were originally installed, who the contact person is, how long [...]

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