Why do poinsettias turn red? Our clients see us as plant experts who know everything - they lay in wait for our visit to ask us a pressing question about a plant in their home garden. As customer service agents for our companies and for the horticulture industry, we are frequently called upon to [...]
It's important to know what your clients need just like you do your plants Good interiorscape service requires us to pay close attention to the customers in each account. We may love to know about the physiology of the plants (and indeed that will help us do our job better) or what kind of [...]
Clothing and Gear Lift tall plants like Podocarpus very carefully to avoid injury Wear appropriate clothing and footwear with non-skid soles. Never wear open toed shoes. Use recommended protective gear for the job---goggles when pruning plants with jagged or pointed leaves, gloves for handling plants with spines, a scabbard for pruners and scissors and [...]
Poinsettias are a sure sign that the holiday season is here! Are you ready for the busy holiday season that’s just around the corner? Once Thanksgiving arrives there is usually NO time for any “extras” so better get the projects done and out of the way now! Review the following guidelines to stay on track [...]
Assess your interior plants for the 3Ms - mold, mildew and mushrooms As our days become cooler and damper, we are likely to begin to see more evidence of molds, mildews and mushrooms growing on our plants. I call these, The Three M’s of Autumn. The three M’s occur when conditions are cool and [...]
Plants have different watering requirements during the fall months Isn’t it amazing the way plants adapt to the changing season? Even the plants inside office buildings adjust to the changes in temperature and light. And wow are there changes! Though there may be less sunlight for some, no matter what the sun’s angle has [...]
Make sure your plants are getting enough sunlight in the fall months October is a great month to assess all of your accounts and make sure everything is in working order before the start of the busy holiday season. Don't be overwhelmed though, here's a quick to-do list for the month of October. Begin [...]
Learn how to extend the life of your plants Most interiorscape companies replace plants as part of the ongoing guarantee to their customers. This keeps plants looking good through all the years of service. The goal of virtually every company with a guaranteed replacement policy is to replace declining plants before the client notices [...]
Treat everyone like they are your best customer It's important to remember that everyone you come into contact with is your customer, in some way or another. From the person selling flowers at the farmers' market, to your supervisor at work and even family friends. If you don’t know how to listen effectively, communicate [...]
Do you know how to care for your variegated Schefflera if it gets sick? Nursing plants back to health requires the same amount of care you would use to nurse a sick person back to perfect health. In some ways the nurturing process is the same. Both plants and humans, when sick, should stay [...]
