Plant diseases will change the appearance of a plant A broad definition of a plant disease is any condition in which a plant varies in some way from a normal/healthy plant either in structure or function. The plant can appear to be shorter, have more, less or deformed branches and fewer leaves that somehow [...]
What's your customer service score? Customer service is not a perfect science. You can’t write a formula for how to respond to each situation. People are unpredictable, so interactions will always have to be individualized for each situation. A key to being successful in dealing with customers is to remain flexible. Each interaction is [...]
Many insects affect plant health About 10,000 years ago, the last of the Pleistocene glaciers had retreated and it was the dawn of a new age for humans. Someone picked some seeds from a favorite grain plant and saved them. Then, in a favorable place where game was plentiful, this person planted these seeds. [...]
5 Signs it's Time to Replace Plants Maybe it's time for new plants? Many of us choose plantscaping because we love plants. When a plant suddenly dies in our care we grieve the loss, for in some unique way we have lost a friend. Perhaps harder yet for us is when a plant has [...]
Mealybug are active in the spring To some Spring means the scent of spring bulbs wafting through the air, to others it means lovely bird songs, but to those of us in horticulture, Spring means it’s insect season. Spring finds us with populations exploding of various insects and mites on our plant friends. As [...]
Why Every Plant Technician is a Salesperson Always be on the lookout for potential sales When you visit one of your accounts, you are not only a plant technician, but a salesperson as well. Your customer will recognize you as a plant professional and feel comfortable asking questions. They see you as an expert [...]
How do your plants look after the holidays? The holidays are almost over. The decorations have come down and the plants are somewhat back to their original locations. So, now that your service visits are back to “normal," how do your accounts look? Here is a To Do list to help you re-look at [...]
Do you know how to clean your terra cotta planters? Happy 2019 Everyone! It's time to tackle new projects and really get your accounts in order. Some much needed cleaning is a good place to ensure everything looks its best for 2019. Sometimes there just seems to be dirt and grime everywhere! We’re talking [...]
Best customer service practices 10 Ways to Provide Better Customer Service Providing the best customer service for your clients takes practice and requires critical thinking about the policies you have in place. In order to always provide the best for your clients, it's important to examine your customer service practices. A great way to [...]
Save your holiday decorations and reuse them again next year With all the additional holiday color and decorations everywhere this month, don’t lose sight of recycling whenever and wherever you can. It’s easy to just say, "I’m in a hurry and don’t have time to recycle these 35 poinsettia sleeves.” It's so important to [...]
