Customer service is not a perfect science. You can’t write a formula for how to respond to each situation. People are unpredictable, so interactions will always have to be individualized for each situation. A key to being successful in dealing with customers is to remain flexible. Each interaction is unique. Take the following test to see…
By TPTNewsletter|2021-06-12T09:31:23-07:00May 8th, 2020|Categories: Budget & Revenue, Customer Service, Plant Technician Skills|Comments Off on 10 Questions to Assess Customer Service Skills