Great customer service matters As an interior plant technician who strives to provide the best customer service at all times, it's best to remember that great communication skills provide for smooth transactions. Sometimes words add turbulence rather than smoothing over a sticky situation. Use those same words with an angry customer and you could [...]
Don't wait until pruning is overdue Does your Schefflera arboricola look more like a sprawling octopus than the compact bushy plant it was meant to be? The arboricola is one of the easiest plants to care for when you know how to maintain its shape. When the arboricolas in your care start to look [...]
Pruning leaves helps your plants thrive Plants in the interiorscape can live long healthy lives when they are maintained properly. For the interior plant technician, this means keeping the foliage clean, responding to the plant’s water needs and monitoring pest problems. Although light, temperature and humidity are largely out of the technician’s control, she [...]
Why Every Plant Technician is a Salesperson Always be on the lookout for potential sales When you visit one of your accounts, you are not only a plant technician, but a salesperson as well. Your customer will recognize you as a plant professional and feel comfortable asking questions. They see you as an expert [...]
Lovely Hoya bella The Goldfish Plant. Belonging to the Gesneriaceae family, Nematanthus gregarius have brightly colored orange flowers, shaped like goldfish crackers. These indoor specimens are from tropical South America have fleshy, closely set oval leaves, growing in opposite pairs along the stem, which can grow to two feet long. The decorative one inch [...]
Alocasia do well in containers and planter beds 6 Tips to Care for your Planter Beds Most plants you encounter on your daily routes are individually planted or staged into decorative containers. When you have an interior foliage planted bed to service, there needs to be a shift in your thinking to provide proper [...]
Most Popular Blooming Plants in Interiorscapes Beautiful blooming orchids I smelt the violets in her hand and asked, half in words, half in signs, a question which meant, “Is love the sweetness of flowers?” - Helen Keller This wonderful quote summarizes the lure of the flower for all of us. The scent of a [...]
Succulent plants love sunny, arid climates Succulents are just really cool plants, and recently I have started to see them installed in a variety of interiorscapes to add color and interest. Two succulents we are all familiar with using indoors are Kalanchoes and Jade plants, but there are many, many more to explore. Because [...]
Check Ficus for yellow leaves Despite your best efforts, even a healthy plant will occasionally shed a leaf or two. The dying leaf turns yellow, then brown when it is dead. Yellow leaves can often trigger a panic reaction in clients—"My plant is dying!" Just three or four yellow leaves on an otherwise attractive [...]
How do your plants look after the holidays? The holidays are almost over. The decorations have come down and the plants are somewhat back to their original locations. So, now that your service visits are back to “normal," how do your accounts look? Here is a To Do list to help you re-look at [...]
