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10 Questions to Assess Customer Service Skills
What's your customer service score? Customer service is not a perfect science. You can’t write a formula for how to respond to each situation. People are unpredictable, so interactions will always have to be individualized for each situation. A key to being successful in dealing with customers is [...]
Tip of the Month
Tip of the Month
To avoid spreading insects in an account, service the troublesome area last. Even though you clean your scissors and wash your hands, it’s never enough. That insect could be hiding in your apron pocket!
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Pest Lifestyles: Piercing and Sucking Bug
Pest Lifestyles: Piercing and Sucking Bug The insect damage most frequently found on interiorscape plants comes from piercing and sucking pests. To understand why these pesky critters find our plants to be so attractive, let’s [...]
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A Fountain of Youth for Plants When Hurricane Andrew hit the Dade County area of Rorida, August, 1992, it wiped out acres of tropical plants. by Teena Risley Lorem ipsum dolor sit [...]