Care for your customers as you would your favorite plants Some days the difficulties of being in a customer service profession like interiorscaping can be overwhelming. There are days when it feels like each customer has too many plant problems and they want them all solved NOW. We’ve all had days like this. The [...]
Are your Dracaena roots covered? Over the past few months, we have been jotting down questions about plant problems from plant technicians. Some of the questions couldn’t be answered with just a simple “more water, less water” or “watch for bugs” type of response. A bit more background was needed. A bit more history about [...]
Give your customers beautiful bromeliads as gifts It’s getting close to Spring and you may suddenly want the entire world to feel as good as you do. You want peace and harmony with your clients, employees and coworkers. Sometimes the customer is not always right. The customer knows it. You know it. Your employees know [...]
Restaurant plants need extra attention and care Interior plant technicians from around the country say that their toughest accounts to care for are their restaurant accounts. Why is this? Let’s explore these accounts and see what makes them difficult and what you can do to help make them your favorite accounts. Restaurants...what makes them [...]
