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Check Ficus for yellow leaves Despite your best efforts, even a healthy plant will occasionally shed a leaf or two. The dying leaf turns yellow, then brown when it is dead. Yellow leaves can often trigger a panic reaction in clients—"My plant is dying!" Just three or four yellow leaves on an otherwise attractive [...]
How do your plants look after the holidays? The holidays are almost over. The decorations have come down and the plants are somewhat back to their original locations. So, now that your service visits are back to “normal," how do your accounts look? Here is a To Do list to help you re-look at [...]
Are your plant technician skills current? It’s time to get uncomfortable. If you want to stay significant at work, don’t let your or your skills become obsolete. The mantra is the same: develop your professional ability in order to achieve your financial and career goals. But don’t just add new skills willy-nilly. Develop a [...]
Missed Part 1? Read it here. Nutrients Plants need three macronutrients and 13 micro (trace) nutrients. The macronutrients (nitrogen, phosphorous and potassium) are listed in that order on all fertilizer labels. Nitrogen produces the chlorophyll (green) that grows the leaf surface of the plant. Remember that the leaf surface catches the light which creates photosynthesis (food [...]
Diagnose plant problems easily Finding the cause of interior plant problems can be tricky at times. Due to the nature of route work, we usually see the plants in our care about the same time and on the same day of the week. When that routine changes it can be surprising what differences appear. [...]
It's helpful to have clear priorities Transition and change confront us on a daily basis, creating new pressures and distractions. As these happen some of the companies priorities may change, and you will need to integrate these shifting priorities into your work. Maybe your priority is to always get to work by 7:00 AM [...]
Do you know how to clean your terra cotta planters? Happy 2019 Everyone! It's time to tackle new projects and really get your accounts in order. Some much needed cleaning is a good place to ensure everything looks its best for 2019. Sometimes there just seems to be dirt and grime everywhere! We’re talking [...]
Make time to write down your resolutions My how time flies! It’s once again the time of year for resolutions to make you or your company better. But how do you put to use the information you gained last year? Let’s look at some specific resolutions you may want to make and suggestions for [...]
Increased productivity will give you more time for plant care Customer service can be stressful. Unhappy customers, heavy traffic, glitches in routine—any of these can put you behind or wear down your customer face. It can seem like everyone is asking you to do more with less and never let quality slide. While “Do [...]
Best customer service practices 10 Ways to Provide Better Customer Service Providing the best customer service for your clients takes practice and requires critical thinking about the policies you have in place. In order to always provide the best for your clients, it's important to examine your customer service practices. A great way to [...]
