When you are having a conversation with your supervisor, client or fellow technician, do you pay attention with your entire body and mind? Or do you find yourself just catching key phrases and editing what they say through your internal filters? Active listening uses a variety of our senses, including sight and sound, in order to pay…

This content is for Monthly Membership – Full Access, Quarterly Membership – Full Access *, and Yearly Membership – Full Access * members only.
Log In Register