When should you pass a complaining customer on to your supervisor? Only on those rare occasions that you can’t deal with it yourself. Since customer service people, such as ourselves, are the first line of defence, we should handle as many of the everyday concerns as we can. We are the ones with the constant weekly…
By TPTNewsletter|2019-05-15T13:11:48-07:00October 2nd, 2019|Categories: Customer Service, Plant Technician Skills|Comments Off on When to Pass on Complaints to Your Supervisor
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