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About Mallory Kraus

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So far Mallory Kraus has created 108 blog entries.
17 02, 2020

To Feed or Not to Feed

By |2019-05-27T17:15:37-07:00February 17th, 2020|Categories: Plant Knowledge, Plant Technician Skills|0 Comments

The horrors of low light, offices too warm or too cold, and the indecisions of whether the Ficus really needs a drink this week are starting to fade as we enter early spring. Plants, in general, are coming out of their winter dormancy and we are on the cusp of the growing season for our beloved [...]

12 02, 2020

What Better Way to Say “We Love You”

By |2019-05-27T17:00:38-07:00February 12th, 2020|Categories: Customer Service, Plant Technician Skills|0 Comments

Some days, the difficulties of being in a customer service profession, like plantscaping can be overwhelming. Sometimes it feels like we can't ever fully satisfy our clients' needs. There are days when it can feel like each customer has too many plant problems and picky complaints that they all want to be solved NOW. You know [...]

10 02, 2020

Say it With Flowers

By |2019-05-27T16:30:30-07:00February 10th, 2020|Categories: Plant Knowledge, Plant Technician Skills|0 Comments

Flowers have become associated with sentiments, often with the purpose of conveying amorous thought. In the 1600s in the ancient city of Constantinople (now called Istanbul), flowers gained meanings which enabled lovers to convey messages to each other without having to write or talk. Lady Mary Wortley Montagu, a celebrated letter-writer and society poet who, in [...]

7 02, 2020

Fluoride Injury

By |2019-06-06T08:49:21-07:00February 7th, 2020|Categories: Plant Knowledge|Tags: |0 Comments

Fluoride toxicity is a common problem that mars the appearance of many foliage plants including ']anet Craig', 'Warneckif, 'Massangeana' cane, spider plant, Cordyline, parlor palm, Calathea, Maranta and Yucca. Often fluoride injury is so severe that replacement is required. One of the sources of fluoride is fluoridated municipal water, added to water to prevent tooth decay. [...]

5 02, 2020

Show Your Employees You Love Them

By |2019-05-27T16:21:08-07:00February 5th, 2020|Categories: Customer Service, Plant Technician Skills|0 Comments

Someone once told me that great managers treat their employees as they would their best customer. I have found this to be a concept that works well for everyone involved. Loyal dedicated employees are a company's greatest asset. Who better to promote your company to your clients than one directly associated with its workings and ideals? [...]

3 02, 2020

Cymbidium Orchids… Rare Beauties

By |2019-05-27T16:14:25-07:00February 3rd, 2020|Categories: Plant Knowledge, Plant Technician Skills|0 Comments

One of the most beautiful (and most expensive) orchids to use in interiorscapes is the Cymbidium orchid. Because of their expense, I always hope to get at least four weeks of bloom time out of them in an account. But sometimes that doesn't work out; in a week they are dropping all of their blooms. Do [...]

29 01, 2020

The Function of Flowers

By |2019-05-27T16:01:26-07:00January 29th, 2020|Categories: Plant Knowledge, Plant Technician Skills|0 Comments

Everyone loves flowers. Their beauty and fragrance have made them an important part of human culture and therefore a critical part of the interiorscape business. From the plant's point of view, however, flowers are the key to survival itself. The beauty and fragrance we enjoy are part of an elaborate advertising system which encourages pollination, assures [...]

27 01, 2020

Do’s and Don’ts for Ladder Safety

By |2019-05-27T15:46:47-07:00January 27th, 2020|Categories: Plant Technician Skills|0 Comments

DO: Select a ladder that's the right length and weight capacity for the job. Ask for help with moving and set up if it is too heavy for you to handle alone. Inspect the ladder before use to make sure it is in good condition. Make sure rungs or steps are in good condition, have non-slip [...]

22 01, 2020

Shine Those Winter Blues Away

By |2019-05-27T15:33:26-07:00January 22nd, 2020|Categories: Customer Service, Plant Technician Skills|0 Comments

You know the feeling. After weeks of holiday glitz, (Garland, wreaths and poinsettias everywhere) all of a sudden nothing. Back to the same old plants and that same old look. Everything looks so dull and plain. Holiday decorations have been removed and the glitter, sparkle and shine is gone. Right? Not if you have started your [...]

22 01, 2020

Lateness… A Habit Worth Breaking

By |2019-05-27T15:38:12-07:00January 22nd, 2020|Categories: Customer Service, Plant Technician Skills, Tip of the Month|0 Comments

Being late, whether to work, a meeting or a visit to a client's account, implies disinterest, laziness and a lack of reliability. If you keep people waiting, you have one strike against you before you ever open your mouth. In some cases, that one strike will be enough to kill your chance to get a promotion [...]